Kenya Terms and Conditions for car rentals with driver
Confirming a booking with Roadtrip Africa in Kenya confirms that you have read, fully understand and accept the terms and conditions described below.
I. General
1. “RTA” “Roadtrip Africa in Kenya” or the “Owner” means Roadtrip Africa
“You” or the “Hirer” means the person(s) who have signed the Rental Agreement;
The “Rental Agreement” means the rental agreement made between You and the Owner;
The ‘’Driver ’’ means the person driving the car, appointed by RTA only.
“Vehicle” means the vehicle you rented, as described in your online reservation form.
2. The Hirer shall return the Vehicle on the agreed date, as specified in your online reservation form, before 7:00 PM, unless the Owner has specifically agreed otherwise. No refunds shall be given for early returns.
3. The Vehicle shall be operated by the RTA driver only. Other terms and conditions apply for self-drive rentals.
4. Any losses or severe damages to the camping gear shall be charged to the Hirer at replacement value.
5. The Vehicle is rented with a full fuel tank - diesel - and shall be returned to the Owner with a full tank to prevent refuelling charges.
6. The Hirer must use fuel only at larger gas stations like Shell and Total. In some of the smaller gas stations, fuel can be mixed with other liquids or additives, which may seriously damage the Vehicle’s engine.
7. In case of a mechanical breakdown of the Vehicle which cannot be repaired within 24 hours, a replacement Vehicle will be provided and paid for by the Owner. Time lost within those 24 hours is at your own expense. Roadtrip Africa cannot be held liable for refunding park fees, activities, or hotels
8. Personal injury and/or belongings of the Hirer are not covered and fall under your medical and travel insurance.
9. Please note that we don’t do field repairs or send a replacement vehicle when there are problems with the A/C or your fridge. Wiring and piping are sensitive and suffer from bumpy roads and dust. Sadly, the knowledge and equipment (Frigo gas) to repair A/C or fridges are unavailable in the field. We understand it's unfortunate when your fridge stops working. In the rare case this happens, do let us know, and the office in the Netherlands will issue a refund for the fridge rental.
II. Restricted areas & recommendations
North East - the area past Galana River towards Garsen, Mandera and all areas north to Wajir and Moyale are prohibited. The region borders Somalia and is unstable.
Northern Kenya - Anywhere north of Samburu National Park is prohibited. So all roads leading to Marsabit, Chalbi desert, Loiyangalani, Lake Turkana, and North and South Hor coming down to Lodwar.
You're allowed to drive along the coast but no further north than Malindi. To visit Lamu Island, you must catch a domestic flight.
10. For your safety, the Hirer is not allowed to drive in the dark before sunrise (approx. 6.30 AM) and after sunset (19:00 PM), unless the Hirer has specifically asked for permission and the Owner has agreed otherwise.
11. The Hirer is not allowed to cross any international borders without prior written approval from the Owner and additional insurance coverage by issuing a valid COMESA yellow card.
12. We strive to maintain accurate and current information on this website. However, no claims or rights can be guaranteed or derived from our website's content. It is your responsibility to independently verify any information before relying on it.
III. Payment details and cancellation policy
13. a non-refundable deposit of 10% of the total contract amount is required to confirm the booking. Payments are made to the Roadtrip Africa Euro bank account in the Netherlands. Deposits can be paid via credit card, bank transfer, or Ideal.